Effective Date: June 25, 2025​

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H & U Express Moving LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, schedule a move, or contact us through any of our communication channels.

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out a quote or reservation form

• Schedule a move or request storage services

• Communicate with us via phone, email, or text

This information may include:

• Full name

• Email address

• Phone number

• Pickup and drop-off addresses

• Move details (dates, property type, special requests)

• Payment information (when applicable)

We may also collect non-personal information such as browser type, IP address, and site usage data for website optimization purposes.

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2. How We Use Your Information

We use your information to:

• Provide accurate quotes and schedule services

• Communicate with you before, during, and after your move

• Send confirmations, reminders, and updates

• Process payments and deposits

• Improve our services and website functionality

We do not sell, rent, or trade your personal information to third parties.

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3. Payment & Security

All payment transactions are processed securely using third-party platforms such as Stripe, PayPal, Zelle, or Venmo. We do not store or access your full credit card information directly. We implement appropriate security measures to protect your information from unauthorized access.

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4. Third-Party Services

We may use trusted third-party tools for email automation, payment processing, or customer communications. These providers only have access to the information needed to perform their specific tasks and are obligated to keep it confidential.

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5. Cookies & Site Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect analytical data. You can disable cookies in your browser settings at any time.

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6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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7. Your Rights

You may request to:

• View the personal information we have collected about you

• Correct or update your information

• Request deletion of your information (subject to business or legal requirements)

To make a request, contact us using the information below.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

H & U Express Moving LLC
Phone: +1 (504) 343-4195
Email: huexpressmoving@gmail.com